Negotiation Techniques
AIM OF THE TRAINING
Aiming to deliver related information and skills in order to utilize structured negotiations (win / win) not only inside the firm and inter firms but also in customer relations .
CONTENT OF THE TRAINING
• What is a structured negotiation?
• Why to negotiate?
• Preparation for negotiation
• Sitting at the table
• BATNA/WATNA analysis
• Communication skills
• Dialogue forming
• Finding formulas to be understood mutually
• Reaching a common agreement and documenting the agreement
• Monitoring