Lidea eğitim & danışmanlık

• Leadership
• Change Management
• Crisis management
• Conflict Management and Problem Solving
• Negotiation Tecniques
• Mediation
• Communication skills
• Good Governance and Sustainable Humanistic Growth
• Concept of Total Quality Management and perceiving that as a style of life / management 
• Efficiency in management
• One Hundred Percent Customer Satisfaction
• Human Resources Management
• Team game  
• Motivation
• Effective meeting management
• Time management
• Body language
• Tax Law
• Entrepreneurship training
• Preparing work plan
• Preparing a feasibility report
• Confidence building
• Living indoors
• Communicating with others
• Communication and listening
• Effective Report Writing and Current Situation Report  
• Fundamentals of feedback
• Coping with ’tough’ people
• Coping with Performance Problems
• Affecting work practices
• Improving personal performance
• Influencing people
• Interaction skills leading to success
• Invest to learning process
• Making effective decisions
• Controlling personal development
• Giving importance to differences
• Working as a team
• Cooperating when dealing with disputes
• Finance and Business Management

 

 

 

 

 

 

b.1 NAME OF THE TRAINING

Leadership

AIM OF THE TRAINING

Improving leadership skills of individuals and developing their capacity to manage teams

CONTENT OF THE TRAINING

• Old and new leadership approaches
• Modern leadership skills
• Characteristics of a leader
• Forming a team
• Priorities of a leader : Aims and/or people
• Motivation- motivating people
• Relations with followers
• Determining goals
• Cognitive maps
• Communication
• Transfer of task and authority

 

b.2 NAME OF THE TRAINING

Change Management

AIM OF THE TRAINING

In a rapidly changing and developing world, giving information and leading; and managing with a minimum loss

CONTENT OF THE TRAINING

• Transfer of functions and powers
• Change management
• Perceiving rooted and continuous changes
• Coping with changes
• Role of leader in change management
• Creating confidence and lowering pains of change
• Forming a road map
• Determining short , middle and long term goals
• Sharing the vision
• Defining roles and functions from the beginning
• Congratulating success

 

 

b.3 NAME OF THE TRAINING

Crisis management

AIM OF THE TRAINING

Providing a possibility to read the implications of potential crisis in business sector beforehand and by the way to prevent crises before they exist by increasing the related information and skills. In addition to this, in case of crises, different intervention structures and result analysis lead to a minimum loss. Also this training is given in this context as in the following.

CONTENT OF THE TRAINING

• Defining crisis
• Understanding the nature of crisis
• Preparation for potential crises
• Defining Risks
• Planning those to be done in crisis beforehand
• Minimizing Risks
• Learning from mistakes and getting ready for the future
• Planning crisis
• Controlling and managing crises
• Seeing and defining future

b.4 NAME OF THE TRAINING

Conflict Management and Problem Solving

AIM OF THE TRAINING

Giving techniques of peaceful resolutions of conflicts faced in business sector and on daily basis and making participants gain these skills. This includes the peaceful resolutions, and dialogues and even in some cases instead of applying to the court disputes can be handled by dialogues. This is one of the most important problem solving techniques which saves time, energy and money.

CONTENT OF THE TRAINING

• Defining problems
• Similar structures of problems: locks
• Reaching fundamental reasons of problem
• Defining sides (positions and necessities)
• From positions to necessities
• Creating alternatives
• Win / win solutions (both sides win)
• Reaching a mutual agreement and documenting the agreement

 

b.5 NAME OF THE TRAINING

Negotiation Tecniques

AIM OF THE TRAINING

Aiming to deliver related information and skills in order to utilize structured negotiations (win / win) not only inside the firm and inter firms but also in customer relations .

CONTENT OF THE TRAINING
• What is a structured negotiation?
• Why to negotiate?
• Preparation for negotiation
• Sitting at the table
• BATNA/WATNA analysis
• Communication skills
• Dialogue forming
• Finding formulas to be understood mutually
• Reaching a common agreement and documenting the agreement
• Monitoring

 

b.6 NAME OF THE TRAINING

Mediation

AIM OF THE TRAINING

Delivering the techniques of mediation, namely the final step of dispute management and negotiation techniques, which is applied in interpersonal relations, inter company relations and even in international relations.

CONTENT OF THE TRAINING

• Potential third parties
• Intervention of third party
• The difference of mediator from other third party
• Role and responsibility of mediator
• Duration of mediation
• Successful examples of mediation

b.7 NAME OF THE TRAINING

Communication skills

AIM OF THE TRAINING

Improving the communication skills of individuals among other individuals, inter groups and with society; increasing the level of expression and being understood. By means of communication skills it is targeted to increase efficiency professionally and socially.

CONTENT OF THE TRAINING

• Concept of communication
• Forming and improving dialogue
• Using special questions
• Creating confidence
• Efficient communication techniques
• Active listening
• Wordless communication (body language)
• Signs, symbols and slogans in communication

 

b.8 NAME OF THE TRAINING

Good Governance and Sustainable Humanistic Grrowth

AIM OF THE TRAINING

Aims to apply the requirements of interactive governance which is lately appreciated by United Nations and European Union, to professional and social life. Also providing the improvement of growth and efficiency based on interaction in work place.

CONTENT OF THE TRAINING

• What is a good governance?
• Characteristics of good management
• Good management and humanistic growth
• Institutions of good management
• Role of state
• Role of private sector
• Role of civil society
• Global - national - local management models
• Principles for creating appropriate partnerships to form Synergy
• Horizontal and vertical partnership models

 

b.9 NAME OF THE TRAINING

Concept of Total Quality Management and perceiving that as a style of life / management

AIM OF THE TRAINING

Explaining the importance of the concept of Total Quality; and aiming to increase its contribution to institutions. Providing that Total Quality Management should be perceived as a life philosophy not just a system.

CONTENT OF THE TRAINING

• Introduction of Quality concept
• Introduction of the concept of "Total Quality Management "
• Forming the fundamental quality framework
• Forming the leadership conscious regarding the quality concept
• Determination of the mission and vision of the institution by the workers
• Training of team working and intra- institutional communication
• Change management and total quality
• Six keys in "Total Quality Management"
• Finding and evaluating system mistakes
• Setting up an advice evaluation system
• Preparation of work definitions and setting up a self-control system
• Evaluation of "Total Quality Management System" and commenting on the final step
• Introduction of ISO 9000 standards

b.10 NAME OF THE TRAINING

Efficiency in management

AIM OF THE TRAINING

Increasing efficiency in work place and that of individuals by bettering management systems

CONTENT OF THE TRAINING

• General Efficiency Perception and its Definition
• Efficiency in natural resources
• Efficiency of human resources
• Efficiency of capital
• Efficiency in production stage
• Where are we in Turkey and World in terms of efficiency?
• Where did we come to this point in Turkey regarding efficiency in management?
• Efficiency in Public Administration in Turkey
• Efficiency in politics in Turkey
• Globalization, localization, efficiency

b.11 NAME OF THE TRAINING

One Hundred Percent Customer Satisfaction

AIM OF THE TRAINING

Reaching to the maximum point of Customer Satisfaction by improving the relations with customers who are the most important sources of companies before and after the sales

CONTENT OF THE TRAINING

• Who is customer?
• What does a customer want?
• Approaches of Service - oriented organizations to customers and its deficiencies
• Customer types and behavior manners
• Communication with customers
• Body language in communication with customers
• Persuasion and obtaining of the customer
• Customer complaints and coping ways

b.12 NAME OF THE TRAINING

Human Resources Management

AIM OF THE TRAINING

Enabling companies to form their human resources management and related to this, providing models for waging on performance and selecting personnel on eligibility criteria. Transferring the necessary information needed to set up certain organizational structure.

CONTENT OF THE TRAINING

• Changing human and human resources management
• Passing from personnel management to human resources management
• Content of human resources management
• Objective of human resources management
• Place of human resources management in organization
• Characteristics of human resources manager
• Planning human resources
• Determining the need of human resource
• Job analysis - job definitions
• Personnel selection and placement
• Training and development
• Performance evaluation
• Cost management
• Career management
• Sample applications

b.13 NAME OF THE TRAINING :

Team game

AIM OF THE TRAINING:

Forming teams from groups in institutions which employ more than one person and providing an atmosphere to work in harmony and efficiently.

CONTENT OF THE TRAINING:

• Passing from individual working models to team conscious
• From me to we - we to all perception
• Belonging sense
• Formal and informal teams
• Forming the right team
• Leadership and team game
• Division of labor in teams
• Communication in teams and among teams
• Sharing success (being able to say that "we did it")
• Promotion, punishment and justice perception in teams

b.14 NAME OF THE TRAINING :

Motivation

AIM OF THE TRAINING:

Transferring information about how to increase individual and group motivation and as a result of this increase providing an increase in production and efficiency.

CONTENT OF THE TRAINING:

• Motivation concept
• Hierarchy of necessities and motivation
• Necessities of personnel and motivation
• Double-personnel theory in motivation
• Success motive
• Prize and punishment for motivation
• Justice perception and motivation
• Meaning of work and its importance for the worker
• Means of Motivation

b.15 NAME OF THE TRAINING :

Effective meeting management

AIM OF THE TRAINING:

Making those meetings with an agenda and conclusion evaluation; as a result of this, enabling to obtain expected effect of the meeting.
CONTENT OF THE TRAINING:

• Why are we meeting?
• Preconditions for a successful meeting
• Meeting time
• Agenda
• Meeting activities
• Duration of the meeting
• Participation
• Expectations from the meeting moderator
• Evaluation of the meeting
• Successful / unsuccessful meeting
• Cost of an unsuccessful meeting

b.16 NAME OF THE TRAINING :

Time management

AIM OF THE TRAINING:

Providing that individuals would use their personal and professional times palnned and efficient by this way it aims to increase life and work quality.

CONTENT OF THE TRAINING:

• Skill for efficient usage of time
• When it is wasted ...
• Relationship between time management and targets
• What brings determining a net target?
• Target - motivation - time relations
• Time traps
• mission - activity - planning
• personal time analysis
• using time in a right way

b.17 NAME OF THE TRAINING :

Body language

AIM OF THE TRAINING:

Teaching how to use Body language which is the most important stand of verbal communication and teaching the meanings of the body language of your counterpart.

CONTENT OF THE TRAINING:

• What is body language?
• Why is body language important?
• Hand-arm-wrist movements and their meanings
• Body language and lie; your body has the clues of you!
• Hand shaking types and their meanings
• Mimics and their meanings
• Eye movements
• Other common behavior
• Accessories and their meanings
• Region and owning behavior
• Table and sitting order
• Status symbols
• Effect of colors
• Colors and work discipline

b.18 NAME OF THE TRAINING :
Tax Law

AIM OF THE TRAINING:
Informing companies about the legislation of tax law; and providing the structures to regulate and format their incomes and revenues

CONTENT OF THE TRAINING:
• Fundamental principles of tax law
o Subject of tax law
o Relations of tax law with other branches of law
o Tax criminal law, international tax law and tax procedural law
o Independency of tax law
o Sources of tax law
o Application and interpretation of tax lawa in terms of time and place
o Parties of tax
o Licence and representation in tax law
o Responsibility in tax law
o Tax technique
o Date and verification of tax
o Tax punishments in Turkey
o Tax conflicts (financial accidents)
o Tax collection
• Turkish tax system
o Taxes collected on income level
o Income tax
o Subject of income tax
o Earnings and revenues subject to income tax
o Corporate tax
o Tax collected on property
o Real Estate Tax
o Motor vehicles tax
o Inheritance tax
o Motor vehicles purchase tax
o Value added tax
o Stamp tax and fee
o Stamp tax
o Law of paper holdings
o Fees

b.19 NAME OF THE TRAINING :

Entrepreneurship training

AIM OF THE TRAINING:

Enabling entrepreneurs to use that spirit more effectively and efficiently, for those who want to establish a work it aims to deliver necessary information needed in the process of establishment and after that.

CONTENT OF THE TRAINING:

• enterprise, entrepreneur and entrepreneurship concepts
• entrepreneurship process
• preparation
o determining work ideas
o analysis of personal skills and potential
o evaluation of work ideas
o preparation of feasibility report
o decision - making process and choosing a work idea
o establishing the work
o preparation of work plan
o work establishment procedure
 Legal procedures
 Financial procedures
• Continuation of work
o Leadership and administrative skills
o Infrastructure and human resources planning
o Accounting and finance systems
o Marketting management
o Sales management
o Foreign trade
o Law for administration
o Strategic management
o Developing a new product
o Production management
o Project management

 

b.20 NAME OF THE TRAINING :

Preparing work plan

AIM OF THE TRAINING:

Emphasizing why work plan is so important for entrepreneurs in the establishment process and giving necessary imformation on the content and preparation of work plan

CONTENT OF THE TRAINING:

• What is work plan?
• Why to prepare a work plan
• Aim and usage of work plan
• Structure and development of work plan
o Information about entrepreneur
o Info about the work to be established
 Legal structure of the work to be established
 Partnership structure of the work to be established and info about partners
 Permissions, licences and other official documents for the work to be established
 Plan for establishment period
o Searching the features of market rerlatd with work idea
 Sectors and their features of which the work idea is a part
 Searching product / service target customer index and their features
 Searching for the competitors in target market and competition position
o Developing marketing plan
 Determining marketing and sales targets
 Determining precautions rearding the competition in market
 Preparing sales forecasts and plans
 Pricing product / service
 Determining Product / service distribution methods and their channels
 Determining means and methods to be used in Product / service marketing
 Preparation of marketing plan
o Determining and planning Product / service production process
 Preparing production plans
 Determining necessary machines and equipments for production/presentation
 Determining necessary raw materials and other inputs for production/presentation
 Determining and planning the need for work force
 Choosing a place for establishment and its features
o Organizational and administrative structure of the company
 Determining and planning the main processes other than production / service
 Determining and planning back-up processes other than production / service
 Determining staff and their mission, function and responsibilities

o Financial plan of establishment and management period
 determining start -up investment for the establishment
 determining capital and outputs
 determining total investment amount and the financial resources
 determining financial movements, calculating cash flow and measuring company profit
o Making weekly and monthly activity plans
• Useful methods for the preparation of work plan
o ‘Getting info' methods and its sources
o Useful computer softwares
o Template work plan
• Sample work plan presentation

b.21 NAME OF THE TRAINING :

Preparing a feasibility report

AIM OF THE TRAINING:

Emphasizing how to prepare and use a feasibility report, which is another important stage of work establishment, and transferring necessary info to entrepreneurs about the content of feasibility report
CONTENT OF THE TRAINING:

• What is feasibility and feasibility report?
• Why to prepare a feasibility report?
• Structure of feasibility reports
o Info about entrepreneur
 Capital structure and partnerships
 Legal structures
 References and its preparation
o Info about investment
 Investment types
 Investment topic and its selection
 Choosing a place for establishment
 Determining an investment date
 Determining a time period and production to be tried
 Determining an investment economic life
 Forming an employment structure
 Investment encouragement and utilization methods
 Explaining investment requirements
 Preparing and explaining investment summary
 Determining and explaining product and services to be produced
 Choosing and explaining target market
 Choosing and explaining target mass
 Making and reporting market search results
• Regional market analysis
• National market analysis
• International market analysis
o Export and import opportunities and methods
o Determining investment capacity
o Selection of technologies related with investment and production technologies
o Determining the need of Patent, Licence, Royalty and Know-How and purchasing
o Forming a list of raw materials and obtaining them
o Preparing work flow terminology and flow schemas
o Preparing facility placement plan
o Determining environmental effects and preparing a report

• Financial investment analysis
o Determining and calculating fix investment cost
o Determining and calculating annual management expenditures
o Determining and calculating management capital
 Preparing financial charts
 Preparing investment period finance plan
 Preparing management period information chart
 Preparing Income-expenditure and fund flow charts
 Preparing cash flow chart
• Evaluation of investment
o Financial Evaluation
 Aim of financial evaluation
 Financial evaluation criteria (portions)
• profitability of capital
• profitability of investment
• annlysis of net value of today
• internal profitability rate
• duration to pay back investment
• break-even analysis
 preparation of financial evaluation table
o economic evaluation
 aim of economic evaluation
 economic evaluation criteria
• Net domestic value added
• Productivity of investment
• Productivity of capital
• Capital employment ratio
• capital output ratio
• useful methods in the process of preparing feasibility report
 information and statistics searching methods and sources
 computer usage and useful softwares
 feasibility report template
• presentation of sample feasibility report

b.22 NAME OF THE TRAINING:

Confidence building

AIM OF THE TRAINING

Confidence building is a prerequisite for teams to continue their existence. A healthy confidence building approach not only regulates social relations in daily bases but also supplies efficiency in team working in professional life. Confidence is a milestone lying underneath all success stories.

Confidence building training enables individuals to understand the concept of ‘confidence' and to smooth interpersonal relations.

CONTENT OF THE TRAINING

• Confidence Building Strategies
• Confidence Sustaining Strategies
• Importance of Confidence in Business Relations
• Confidence Breakers

 

b.23 NAME OF THE TRAINING:

Living indoors

AIM OF THE TRAINING:

Living indoors or working indoors brings along some handicaps; such as those people work under the stress of being indoor. The aim of this training is to increase life qualities of workers.

CONTENT OF THE TRAINING:

• Potential of indoors to create conflict / accumulated Stress
• Devastating results of conflict
• Ways to coping with conflict
• Importance of positive feedback
• ‘Tough' people and indoors
• clues of qualified life indoors

 

b.24 NAME OF THE TRAINING

Communicating with others

AIM OF THE TRAINING

It helps to the understanding of fundamental communication principles; in practice it aims to interpret wordless communication messages in a right way and to make inner group relations healtier.

CONTENT OF THE TRAINING

• managing communication process
• interpreting wordless communication messages in a right way
• identifying the reasons of communication deficiencies
• reaching to correct information by asking clever questions
• methods to improve the quality of inner group communication

 

b.25 NAME OF THE TRAINING

Communication and listening

AIM OF THE TRAINING

Communication is a widely known but rarely defined act of human being or in other words an art. Any person, who is aware of delicacies of the art of communication, would not face with much trouble either in social life or in professional life.

‘Communication and Listening' module covers two different dimensions of life at the same time. One of them is to teach the methods to give verbal and non verbal communication messages. The second one is the part of ‘correct and active listening' to interpret those messages in a correct way.

CONTENT OF THE TRAINING

• stages of the process of communication
• reasons of false and incomplete Communication
• importance of non verbal Communication
• methods of establishing an effective two-sided communication
• methods of Active Listening

b.26 NAME OF THE TRAINING

Effective Report Writing and Current Situation Report

AIM OF THE TRAINING

Writing reports in a successful way carries a great importance; a well written report is a means of communication among the workers and also effects the career of the manager in an affirmative way therefore takes the company to higher status and well-being.

CONTENT OF THE TRAINING

• sections of the report
• features of an effective report
• importance and content of administrative summary
• role of supporting samples in report
• stages of report writing process

 

b.27 NAME OF THE TRAINING

Fundamentals of feedback

AIM OF THE TRAINING

Feedback is a kind of secondary message as a reaction to the first one; in other words it is a way of interpreting the first one to feed inner group relations. Especially, feedback is preferred in larger groups to transfer information. Feedback not only leads the managers but also directs the other members of team.

However, it is important to know how to put raw information into the format of feedback regarding a correct and an affirmative approach. This will lead to a more speedy transfer of information in the organizations and will have personnel more open to development. Such companies are the candidates of 21rst century's successful companies.

CONTENT OF THE TRAINING

• definition of Feedback
• importance of Feedback in development process
• giving an effective Feedback
• taking and interpreting Feedback in a right way

 

b.28 NAME OF THE TRAINING

Coping with 'tough' people

AIM OF THE TRAINING

It is a widely known reality that people can not get on well with everyone. Having this premise on mind, it is true that professional lives can also be negatively affected. In this sense, both sides accuse the other to be a 'tough' person and complain not to be able to cope with the other side. This module focuses on the issue of identifying 'tough' people and ways to cope with them. On the other hand, it highlights the opinion that it is essential to cope with people per se in the way to cope with others.

CONTENT OF THE TRAINING

• What makes a ‘tough' person a‘tough' person?
• Differences and being a ‘tough' person
• Different behavior types and ‘tough' people
• Ways to forcing people less

 

b.29 NAME OF THE TRAINING

Coping with Performace Problems

EĞİTİMİN AMACI

Behind the success stories lies only a true skill. It is not to face with any problems but it is to know how to cope with them. It is inevitable not to face any problems. A personnel does not have to see its repercussions in his performance; but he can make his team or his team friend decrease performance.

‘Coping with Performace Problems' module focuses on three dimensions of potential performance problems and delivers three ways to cope with those disputes.

CONTENT OF THE TRAINING

• Defining the concepts of high performance and low performance
• Signals of low performance
• Usage of positive feedback as a means to encouragement
• Three dimensions of performance problems
• Ways to perpetuate high performance

b.30 NAME OF THE TRAINING

Affecting work practices

AIM OF THE TRAINING

"You are the only factor to determine success and career in your job!" When preparing modules; the private sector personnel who believes that he has the control of his own life, displaying proactive manners instead of reactive ones, determined his goals and means to reach them and living in harmony with social environment; is taken into consideration.

CONTENT OF THE TRAINING

• ‘SMART+' importance of determining goals
• process of determining your potential performance
• process of forming action plans
• importance of measuring your development and updating your plans

b.31 NAME OF THE TRAINING

Improving personal performance

AIM OF THE TRAINING

The performance that the companies display is a sign of survival and continuation of existence and success in an atmosphere of rapidly changing competition. However, increasing the total performance of the company is directly related to increasing individual performances. Increasing individual performance can be pursued by right techniques and methods used in efficiency.

CONTENT OF THE TRAINING

• Determining goals related with people and work
• Concept of high performance
• Determining conflicting goals and priorities
• Time management

 

b.32 NAME OF THE TRAINING

Influencing people

AIM OF THE TRAINING

Skills of individuals are only worthy when they are shared in a group. The ideas which could not be expressed and shared in a group are totally meaningless. For this reason teams consist of successful, self-confident and presentable individuals. The focal point of the training is the formation of successful arguments, and it is important to be open for being influenced as well as influencing others.

CONTENT OF THE TRAINING

• Benefits of knowing how to influence
• Techniques to form effective arguments
• Importance of being open to be influenced and harms of defensive communication
• Making-decision with consensus

 

b.33 NAME OF THE TRAINING

Interaction skills leading to success

AIM OF THE TRAINING

In modern business world, a successful interaction forms the basis for the path to success. It is necessary to understand the meaning of communication, knowing the necessary skills and techniques to better it and finally making it a part of life.

CONTENT OF THE TRAINING

• Value of information
• Communication skills, means and techniques
• SWOT analysis
• Cooperation
• Team work

b.34 NAME OF THE TRAINING

Invest to learning process

AIM OF THE TRAINING

Learning is an action which should be learnt how to do. Every individual can determine his type of learning by the help of different, effective and stable techniques. This will not only save time but also will create a motive for his learning by increasing the pleasure. That is the main purpose.

CONTENT OF THE TRAINING

• Defining different learning types
• Benefits of forming a personal development programme for himself
• Concept of continuous learning
• Means to make learning process more effective.

 

b.35 NAME OF THE TRAINING

Making effective decisions

AIM OF THE TRAINING

Individuals in their daily lives in every specific momet make decisions; however rarely think about how to better decision-making processes. But it is undoubtedly more useful to focus on general decision - making styles rather than losing time with specific issues.

CONTENT OF THE TRAINING

• Decision - making process
• Factors detoriating the process of decision- making
• Eliminating ambiguity
• Pareto rule
• Forming scenarios for different situations.

 

b.36 NAME OF THE TRAINING

Controlling personal developmet

AIM OF THE TRAINING

One of the most important stages of personal developmet is to discipline themselves and determining certain goals. The process will finalize with a continuous learning cycle and enable them to be walk successfully towards success.

CONTENT OF THE TRAINING

• Importance of management personal development
• Determining expectations and using work definitions
• Techniques to activate continuous learning cycle

 

b.37 NAME OF THE TRAINING

Giving importance to differences

AIM OF THE TRAINING

People are created different from one another in terms of look, personality, skills and culture. These differences bring along a risk factor and an incredible potential when it is used in a right way. Because the existance of differences means eliminating deficiencies of the other one. With this interpretation in mind, companies can create synergy.

CONTENT OF THE TRAINING

• Dimensions of personal differences
• Benefit of different approaches
• Different roles in a team
• Brain-storming process and developing creative ideas

b.38 NAME OF THE TRAINING

Working as a team

AIM OF THE TRAINING

Modern business world's dominant culture is based on organizational team work. Modern companies, who desire to be successful, need successful teams. Successful teams consist of members who are aware of the importance of being a team, its process and content.

CONTENT OF THE TRAINING

• Realizing the differences
• Process of being a team
• Different roles in the same team
• Creative thinking and being a team

 

b.39 NAME OF THE TRAINING

Cooperating when dealing with disputes

AIM OF THE TRAINING

In business life individuals face with conflicts generally. As a solution to this problem, generally eliminating conflicts is tried. On the contrary, existence of conflict is not a problem. The point is how the conflict is perceived. If we perceive the conflicts as a natural result of life, an opportunity to support our relations with individuals, and as a characteristic of the groups in which creative ideas are formed; we would utilize from them in the best way.

CONTENT OF THE TRAINING

• Definition of conflict
• Reasons for disputes
• Importance of giving positive feedback
• Conflict resolution techniques
• Abstaining from conflicts with ‘tough' people

b.40 NAME OF THE TRAINING
Finance and Business Management

AIM OF THE TRAINING
Aims to give modern management training to those who are in adminisrative positions or desire to be there; issues will be supported with examples and case studies. Some currently working experts as professional managers will also participate to trainings as trainers.
CONTENT OF THE TRAINING

• Basic economy
• Organization and management
• Institutional culture
• Organizational behavior
• Basic Accounting
• marketing management
• Sales management
• Financial management
• Project management
• Total quality management